+3
24
Open conversations
Relio
by Codense
All systems operational
The support layer your customers notice
AI Customer Support That Never Sleeps
Relio delivers fast, intelligent customer support by answering questions, resolving issues, searching knowledge, and helping support teams provide exceptional customer experiences around the clock.
24/7 instant responsesKnowledge-grounded answersSmart human escalationNo sign-up required
Support command center
Good morning, Alex
Demo modeAM
+18%
86
Resolved today
-12s
38s
Avg. response time
+0.2
4.8
Customer satisfaction
Live
88%
AI confidence
2 high
7
Support queue
MP
Maya Patel
Onlinemaya@northstar.co · Pro plan
Open
AI-assisted conversation · Sensitive data guardrails active
Knowledge suggestions
Articles ranked against the active conversation
Built for real support work
One conversation. Every tool your team needs.
Relio combines customer-facing help with the operational context agents need to make sound decisions.
Respond with context
Relio understands the request, stays within approved guidance, and gives the customer a clear next step.
Ground every answer
Relevant knowledge articles are ranked against the live conversation so agents can verify and share trusted guidance.
Escalate intelligently
Priority, sentiment, confidence, and risk signals determine when a skilled human should take over.